Retail Tech Specialist — $20/Hour with Benefits

T-Mobile; Beck (MO); On-site; USD 57,308,000 - 59,237,000; Full time

Benefits offered by this job

Stock grants

Employee stock purchase plan

401(k)

Paid time off

Anual holidays

Job summary

T-Mobile is hiring for a Mobile Associate in the United States. The role supports retail operations by engaging customers and guiding them through technology and service needs in a fast-paced shopping environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their journey to improve satisfaction and loyalty. The position emphasizes customer interaction skills, use of digital resources, and ability to work with teammates to deliver a seamless

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.
• Legally authorized to work in the United States.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs.
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED (Required)

Job description

T-Mobile is hiring for a Mobile Associate in the United States. The role supports retail operations by engaging customers and guiding them through technology and service needs in a fast-paced shopping environment.

You will build product knowledge, demonstrate solutions, and assist customers throughout their journey to improve satisfaction and loyalty. The position emphasizes customer interaction skills, use of digital resources, and ability to work with teammates to deliver a seamless