Retail Tech Platforms Manager — POS Modernization & Promotions

Crew Carwash; Indianapolis (IN); Vor Ort; USD 110.000 - 140.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

6 paid holidays

Health, dental, and vision

401K with company match

Daily pay options

Tuition reimbursement

Recognition and appreciation events

Zusammenfassung

Crew Carwash in Indianapolis seeks a Manager, Retail Technology Platforms to own strategy, administration, optimization, and performance of customer-facing retail platforms including POS, payments, promotions, subscriptions, and pricebooks.

This role will lead POS modernization, migrate from legacy systems, and serve as the primary bridge between IT, Operations, Marketing, Finance, and vendor partners to deliver fast, scalable, secure, customer-friendly technology across all locations.

Qualifikationen

• Experience owning or administering POS or retail/hospitality transaction systems.
• Working knowledge of SQL and underlying database structure.
• Outstanding customer service skills and ability to work in a team.
• Vendor management experience, including platform evaluations and migrations.
• Strong understanding of pricing and promotions logic.
• Strong cross-functional communication and stakeholder management skills.
• Data-minded with a track record of using metrics to drive improvement.
• Demonstrated operational urgency in a fast-paced, multi-location environment.

Aufgaben

• Owns strategy, administration, optimization, and performance of customer-facing retail platforms including POS, payments, promotions, subscriptions and pricebook.
• Lead POS modernization and migration from legacy systems to next-generation platform.
• Bridge between IT, Operations, Marketing, Finance and vendor partners to deliver scalable, secure tech across locations.

Kenntnisse

POS administration

Customer service

Vendor management

Pricing & promotions

Cross-functional communication

Data analytics

Multi-location operations

Tools

POS platforms

SQL databases

Jobbeschreibung

Crew Carwash in Indianapolis seeks a Manager, Retail Technology Platforms to own strategy, administration, optimization, and performance of customer-facing retail platforms including POS, payments, promotions, subscriptions, and pricebooks.

This role will lead POS modernization, migrate from legacy systems, and serve as the primary bridge between IT, Operations, Marketing, Finance, and vendor partners to deliver fast, scalable, secure, customer-friendly technology across all locations.