Retail Tech Platforms Manager: POS Modernization & Growth

Crew Carwash; Fishers, Northern (IN, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off + 6 paid holidays

Free carwashes

Group health, dental, and vision

401K with company match

Daily pay options

Tuition reimbursement

Recognition and appreciation events

Job summary

Crew Carwash is seeking a Manager, Retail Technology Platforms to own the strategy, administration, and performance of customer-facing retail tech platforms, including POS, payments, promotions, subscriptions, and pricebook systems across locations.

This on-site role leads POS modernization, collaborating across IT, Operations, Marketing and Finance with vendors to deliver fast, scalable, secure technology that enhances the customer experience.

Qualifications

• Experience owning or administering POS or retail transaction systems.
• Working knowledge of SQL and underlying database structure.
• Outstanding customer service and team collaboration skills.
• Vendor management including platform evaluations and migrations.
• Strong pricing and promotions logic understanding.
• Excellent cross-functional communication and stakeholder management.
• Data-minded with metrics-driven improvement history.
• Ability to operate in a fast-paced multi-location environment.

Responsibilities

• Own the strategy, administration, optimization, and business performance of Crew Carwash’s customer-facing retail technology platforms.
• Lead POS modernization and migration from legacy to next-generation platforms.
• Bridge IT, Operations, Marketing and Finance with vendors to deliver scalable, secure tech.
• Ensure uptime, pricing accuracy, and fast deployment of campaigns.

Skills

POS systems ownership

SQL knowledge

Customer service

Vendor management

Pricing & promotions logic

Cross-functional communication

Data-driven decision making

Operational urgency

Tools

POS systems

Job description

Crew Carwash is seeking a Manager, Retail Technology Platforms to own the strategy, administration, and performance of customer-facing retail tech platforms, including POS, payments, promotions, subscriptions, and pricebook systems across locations.

This on-site role leads POS modernization, collaborating across IT, Operations, Marketing and Finance with vendors to deliver fast, scalable, secure technology that enhances the customer experience.