Retail Tech & Customer Experience Specialist

Apple; Glendale (WI); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Stock program

Education reimbursement

Discounted products

Job summary

Apple Retail in Glendale, WI is seeking a Specialist who builds brand loyalty by delivering an exceptional customer experience. You’ll ask questions to understand needs, tailor recommendations, and educate customers on Apple products and services.

You’ll stay up to date on products, work in a fast-paced store, help teammates, and contribute to an inclusive environment. This role may require nights, weekends, and holidays to meet store business needs.

Qualifications

• Availability to work retail shifts including nights, weekends and holidays.
• Strong customer service mindset and communication skills.
• Ability to learn and explain Apple products and services.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products.
• Educate customers on purchase options and Apple services.
• Collaborate with store team to meet sales goals.
• Uphold Apple values of inclusion and diversity.

Skills

Customer service

Product knowledge

Sales skills

Team player

Job description

Apple Retail in Glendale, WI is seeking a Specialist who builds brand loyalty by delivering an exceptional customer experience. You’ll ask questions to understand needs, tailor recommendations, and educate customers on Apple products and services.

You’ll stay up to date on products, work in a fast-paced store, help teammates, and contribute to an inclusive environment. This role may require nights, weekends, and holidays to meet store business needs.