Retail Tech Specialist: Create Loyal Product Owners

Apple; Roseville (MN); On-site; USD 23,419 - 28,929; Part time

Benefits offered by this job

Stock programs

Medical and dental coverage

Tuition reimbursement

Job summary

Apple Retail is seeking a Specialist to deliver an exceptional customer experience and build brand loyalty in our Minnesota store. You’ll ask questions to understand needs, customize recommendations, and educate customers on Apple products and purchase options.

You’ll stay up to date on products and store policies, support teammates, and contribute to an inclusive environment while representing Apple’s values in daily interactions. Role may require evenings and weekends.

Qualifications

• Availability to work based on business needs including nights, weekends and holidays.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting Apple products and services.
• Personalize solutions based on customer requirements and educate on purchase options.
• Stay up to date on Apple products, services and store processes.
• Support teammates and share product knowledge to enhance the customer experience.
• Contribute to an inclusive environment and uphold Apple values.

Skills

Customer service

Product knowledge

Upselling

Teamwork

Curiosity

Learning

Job description

Apple Retail is seeking a Specialist to deliver an exceptional customer experience and build brand loyalty in our Minnesota store. You’ll ask questions to understand needs, customize recommendations, and educate customers on Apple products and purchase options.

You’ll stay up to date on products and store policies, support teammates, and contribute to an inclusive environment while representing Apple’s values in daily interactions. Role may require evenings and weekends.