Retail Tech & Customer Experience Pro

Comcast (CC) of Willow Grove; Key West (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Comcast XFINITY courtesy services

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement

Paid Time Off

401K Savings Plan - with up to 6%

and much more

Job summary

Comcast Xfinity is hiring a Retail Sales Associate in Key West to engage customers with enthusiasm, demonstrate products, and provide outstanding service while helping customers select the right plans and devices.

You will meet or exceed sales targets, process account changes and payments in store, work a flexible schedule including evenings and weekends, and enjoy benefits such as medical, dental, vision, time off, 401(k), and tuition reimbursement.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, punctual attendance.
• Ability to lift 25 pounds and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring a Retail Sales Associate in Key West to engage customers with enthusiasm, demonstrate products, and provide outstanding service while helping customers select the right plans and devices.

You will meet or exceed sales targets, process account changes and payments in store, work a flexible schedule including evenings and weekends, and enjoy benefits such as medical, dental, vision, time off, 401(k), and tuition reimbursement.