Retail Tech Associate — Training Pay & Stock Grants

T-Mobile; Shirley (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Job summary

T-Mobile is seeking a Mobile Associate in a fast-paced retail setting to engage customers, demonstrate technology solutions, and guide them through service options. You will build product knowledge and use digital tools to improve the shopping experience.

The role emphasizes customer interaction skills, adaptability, and teamwork, with on-the-job training and opportunities for growth within a dynamic national retailer.

Qualifications

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment. (Preferred)

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate in a fast-paced retail setting to engage customers, demonstrate technology solutions, and guide them through service options. You will build product knowledge and use digital tools to improve the shopping experience.

The role emphasizes customer interaction skills, adaptability, and teamwork, with on-the-job training and opportunities for growth within a dynamic national retailer.