Mobile Tech Associate: Training Pay & Stock Grants

T-Mobile; Minden (LA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Employee stock grants

Paid time off and holidays

Parental and family leave

Job summary

T-Mobile is hiring for a Mobile Associate to assist customers in a fast-paced retail setting. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, using digital tools to showcase network coverage and service plans.

Training will expand your knowledge of retail processes and wireless innovations. The role emphasizes customer interaction, problem solving, and teamwork to drive a positive shopping experience.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service or sales experience in a retail environment preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Perform other duties/projects as assigned by management.

Education

High School Diploma/GED

6 months of customer service or sales experience

Job description

T-Mobile is hiring for a Mobile Associate to assist customers in a fast-paced retail setting. You will build product knowledge, demonstrate technology solutions, and guide customers through their shopping journey, using digital tools to showcase network coverage and service plans.

Training will expand your knowledge of retail processes and wireless innovations. The role emphasizes customer interaction, problem solving, and teamwork to drive a positive shopping experience.