Retail Tech Associate: Customer-Driven Sales & Growth

T-Mobile; Shavertown (PA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Employee Stock Grant

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Job summary

T-Mobile is hiring for a Retail Associate to support store operations and assist customers with technology and service needs. The role emphasizes product knowledge, digital tool usage, and delivering a personalized shopping experience.

Ideal candidates bring strong communication, customer service, and sales skills, with a willingness to learn about wireless products and plans. Competitive pay and comprehensive benefits accompany career growth opportunities.

Qualifications

• High School Diploma or GED required.
• 6 months of customer service and/or sales experience in retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Skills

Customer Service

Sales

Communication

Multitasking

Teamwork

Change Agility

Engaging People

Education

High School Diploma/GED

Job description

T-Mobile is hiring for a Retail Associate to support store operations and assist customers with technology and service needs. The role emphasizes product knowledge, digital tool usage, and delivering a personalized shopping experience.

Ideal candidates bring strong communication, customer service, and sales skills, with a willingness to learn about wireless products and plans. Competitive pay and comprehensive benefits accompany career growth opportunities.