Retail Team Member — Flexible Schedule & Customer Experience

Priority Dispatch Corp.; Scottsboro (AL); On-site; USD 27,000 - 36,000; Full time

Job summary

Alabama Goodwill Industries in Scottsboro, AL, is seeking a Retail Team Member to support day-to-day store operations, provide world-class customer service, stock and display merchandise, and handle essential cash register duties. The role emphasizes PCI compliance, teamwork, hospitality, and maintaining a clean, organized sales floor.

Availability for flexible shifts including evenings and weekends is required.

Qualifications

• Preferably previous retail and/or cashier work experience.
• Able to use a cash register, calculator, and credit card processing machine correctly and make change accurately.
• Able to demonstrate good judgment in recognizing items appropriate for sale.
• Able to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Able to follow instructions and comply with policies and procedures.
• Able to listen to and understand information and ideas presented through spoken words and sentences.
• Must be available to work a flexible schedule, including evenings, weekends, and holidays.
• Able to work with minimal supervision.
• Able to develop and maintain effective working relationships with team leaders, team members, customers, and clients.

Responsibilities

• Ensure 100% donor and customer satisfaction.
• Provide the retail store with essential cash register operations, excellent customer service, and sales floor functions.
• Make eye contact and greet customers within 10 seconds upon entry and throughout the shift.
• Follow all cashier standard operating procedures and maintain accurate counts.
• End of shift cash balancing is within the standard of over/short within $5.00.
• Adhere to all PCI compliance standards and report suspicious activity immediately.
• Promote the shopping experience by providing superior customer service by assisting customers in locating and purchasing goods.
• Promote shop-ability by organizing, coordinating and rotating merchandise on the sales floor, ensuring an attractive and convenient layout of the sales floor along with visual merchandising and cleanliness of the store.
• Adhere to all store and personnel policies and procedures, follow good safety and security practices, including reporting safety hazards and injuries to the TLC or ATL.
• Cross-train in the production of goods as well as the sale of goods, as requested.
• Complete hands-on and computer-based training as required and per policy.
• Perform other duties as assigned.

Skills

Cash handling

Customer service

Retail sales

Teamwork

Flexible schedule

Tools

Cash register

Credit card processing machine

Calculator

Job description

Alabama Goodwill Industries in Scottsboro, AL, is seeking a Retail Team Member to support day-to-day store operations, provide world-class customer service, stock and display merchandise, and handle essential cash register duties. The role emphasizes PCI compliance, teamwork, hospitality, and maintaining a clean, organized sales floor.

Availability for flexible shifts including evenings and weekends is required.