Retail Team Member - Friendly Service & Flexible Schedule

ALABAMA GOODWILL INDUSTRIES, INC.; Southtown (AL); On-site; USD 12,000 - 17,000; Part time

Job summary

Alabama Goodwill Industries is seeking a Retail Team Member for the Guntersville store to support day-to-day sales floor operations and provide world-class customer service. You will stock shelves, handle mark-downs, rotate merchandise, and operate the cash register while maintaining a clean, safe work area.

You will greet customers promptly, follow cashier procedures, and participate in PCI compliance while delivering an excellent shopping experience.

Qualifications

• Preferably previous retail and/or cashier work experience.
• Able to use a cash register, calculator, and credit card processing machine correctly and make change accurately.
• Able to demonstrate good judgment in recognizing items appropriate for sale.
• Able to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Able to follow instructions and comply with policies and procedures.
• Able to listen to and understand information and ideas presented through spoken words and sentences.
• Must be available to work a flexible schedule, including evenings, weekends, and holidays.
• Able to work with minimal supervision.
• Able to develop and maintain effective working relationships with team leaders, team members, customers, and clients.

Responsibilities

• Under the direction of the Team Leader Coach or designee, the Retail Team Member assists with the day-to-day sales floor operations, providing world-class customer service, stocking shelves, completing mark-downs, rotating and displaying merchandise, cash register operations, and maintaining work area safety with cleanliness and orderliness.
• Ensure 100% donor and customer satisfaction.
• Provide the retail store with essential cash register operations, excellent customer service, and sales floor functions.
• Make eye contact and greet customers within 10 seconds upon entry and throughout the st
• Follow all cashier standard operating procedures and maintain accurate counts.
• Ensure end of shift cash balancing is within standard of over/short within $5.00.
• Adhere to all PCI compliance standards and report suspicious activity immediately.
• Promote the shopping experience by providing superior customer service by assisting customers in locating and purchasing goods.
• Promote shop-ability by organizing, coordinating and rotating merchandise on the sales floor, ensuring an attractive and convenient layout of the sales floor along with visual merchandising and cleanliness of the store.
• Adhere to all store and personnel policies and procedures, follow good safety and security practices, including reporting safety hazards and injuries to the TLC or ATL.
• Crosstrain in the production of goods as well as the sale of goods, as requested.
• Complete hands-on and computer-based training as required and per policy.
• Perform other duties as assigned.

Skills

Retail experience

Cash handling

Customer service

Flexible schedule

Job description

Alabama Goodwill Industries is seeking a Retail Team Member for the Guntersville store to support day-to-day sales floor operations and provide world-class customer service. You will stock shelves, handle mark-downs, rotate merchandise, and operate the cash register while maintaining a clean, safe work area.

You will greet customers promptly, follow cashier procedures, and participate in PCI compliance while delivering an excellent shopping experience.