Retail Team Member: Customer Service & Merchandising

Alabama-Goodwill-Industries,-Inc.-; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Alabama Goodwill Industries in Birmingham is seeking a Retail Team Member to support daily store operations, deliver world-class customer service, stock shelves, process markdowns, rotate and display merchandise, and handle essential cash register duties.

You will maintain a clean, safe workspace, follow PCI standards, participate in training, and work flexible hours including evenings, weekends and holidays. Prior retail or cashier experience is preferred.

Qualifications

• Prior retail or cashier experience preferred.
• Able to use a cash register, calculator, and credit card processing machine accurately.
• Able to demonstrate good judgment in recognizing items appropriate for sale.
• Able to maintain a positive, friendly attitude and a neat, clean appearance.
• Able to follow instructions and comply with policies and procedures.
• Able to listen to and understand information presented through spoken words.

Responsibilities

• Provide world-class customer service on the sales floor.
• Stock shelves and rotate merchandise, including hardline and softline items.
• Handle essential cash register operations and process transactions accurately.
• Greet customers promptly and maintain a welcoming store environment.
• Ensure store cleanliness, safety, and organization; follow safety and PCI standards.
• Assist with markdowns and visual merchandising to promote shop-ability.

Skills

Customer service

Cash handling

Stocking shelves

Visual merchandising

Team collaboration

Communication

Attention to detail

Tools

Cash register

Calculator

Credit card processing machine

Job description

Alabama Goodwill Industries in Birmingham is seeking a Retail Team Member to support daily store operations, deliver world-class customer service, stock shelves, process markdowns, rotate and display merchandise, and handle essential cash register duties.

You will maintain a clean, safe workspace, follow PCI standards, participate in training, and work flexible hours including evenings, weekends and holidays. Prior retail or cashier experience is preferred.