Retail Team Leader: Store Ops & Customer Experience

Goodwill of Silicon Valley; San Jose (CA); Sur place; USD 27 000 - 30 000; Plein temps

Résumé du poste

Goodwill of Silicon Valley in San Jose, CA is seeking a Full-Time Retail Supervisor for the San Carlos store to lead shifts, assist customers, and oversee cash register operations. You will ensure store appearance, manage inventory, support staff, and follow policies while delivering friendly, efficient service in a fast-paced environment.

The position requires a high school diploma or equivalent, proficiency in English, and 1–2 years of supervisory experience in retail merchandising.

Qualifications

• High School Diploma or equivalent required.
• Proficient in English; strong communication skills.
• 1–2 years of lead or supervisory experience preferred.
• Experience in retail merchandising and sales performance preferred.

Responsabilités

• Provide shift leadership and direction to store personnel.
• Oversee cash register operation and opening/closing procedures.
• Assist customers and maintain positive employee and customer morale.
• Assist with inventory, merchandising, pricing, displays and stock rotation.
• Ensure store policies and procedures are followed; report issues promptly.

Connaissances

Leadership

Customer service

English proficiency

Cash handling

Formation

High School Diploma or equivalent

Outils

NetSuite

RMH/RMS

Description du poste

Goodwill of Silicon Valley in San Jose, CA is seeking a Full-Time Retail Supervisor for the San Carlos store to lead shifts, assist customers, and oversee cash register operations. You will ensure store appearance, manage inventory, support staff, and follow policies while delivering friendly, efficient service in a fast-paced environment.

The position requires a high school diploma or equivalent, proficiency in English, and 1–2 years of supervisory experience in retail merchandising.