Retail Assistant Manager: Lead Team & Guest Experience

Englefield, Inc.; Westerville, Northern (OH, KY); Hybrid; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employer-Paid Life Insurance

Weekly pay

401(k) with company match

Paid time off

Job summary

Englefield, Inc. is seeking an Assistant Manager to support daily store operations, coach a team, and maintain exceptional customer service. You will assist the Store Manager in staffing, inventory, and shift leadership in a fast-paced retail environment.

You'll lead by example, ensure a clean, safe, and welcoming store, and help drive performance goals while maintaining compliance standards. This role offers growth, benefits, and opportunities to impact local communities.

Qualifications

• High school diploma or equivalent.
• 1+ year of leadership experience in retail or food service.
• Willingness to obtain ServeSafe certification.
• Strong communication and customer service focus.

Responsibilities

• Support store operations including staffing, inventory, and shift leadership.
• Coach and train team members to deliver friendly, efficient service.
• Ensure the store stays clean, safe, and customer-ready.
• Lead in the Store Manager's absence and drive performance goals.
• Build relationships with customers, vendors, and team.
• Duties may include walking, standing, squatting, lifting, carrying, and reaching in variable conditions.

Skills

Leadership experience

Team management

Communication skills

Customer service mindset

Tech literacy (POS, Word, Excel, Email

Education

High school diploma or equivalent

Tools

POS systems

Microsoft Word

Microsoft Excel

Email

Job description

Englefield, Inc. is seeking an Assistant Manager to support daily store operations, coach a team, and maintain exceptional customer service. You will assist the Store Manager in staffing, inventory, and shift leadership in a fast-paced retail environment.

You'll lead by example, ensure a clean, safe, and welcoming store, and help drive performance goals while maintaining compliance standards. This role offers growth, benefits, and opportunities to impact local communities.