Retail Team Leader - Growth, Coaching & Customer Experience

Meijer Inc.; Michigan; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Michigan seeks a proactive store leader to plan, direct, and supervise team members across departments, ensuring superior service, strong product presentation, and adherence to company standards.

You will mentor staff, manage staffing needs, drive store sales, and maintain a safe, efficient shopping environment during peak hours while fostering development and growth opportunities for the team.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Plans, directs and supervises team members in the day to day operations within various departments of the store.
• Serves as the mentor and coach for all team members.
• Implements strategies to improve customer service, drive store sales while ensuring customer needs are met and service is quick and efficient.
• Maintains store appearance with a focus on prime shopping hours, product presentation and company standards.
• What You'll be Doing: Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths, identifying development needs for the team members, and being involved with and accountable for promotion decisions.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.

Skills

Staffing

Leadership

Customer service

Conflict resolution

Budgeting

Education

High school diploma

Job description

Meijer Inc. in Michigan seeks a proactive store leader to plan, direct, and supervise team members across departments, ensuring superior service, strong product presentation, and adherence to company standards.

You will mentor staff, manage staffing needs, drive store sales, and maintain a safe, efficient shopping environment during peak hours while fostering development and growth opportunities for the team.