Retail Team Leader: Elevate Experience & Growth

Lush Fresh Handmade Cosmetics North America; Las Vegas (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

50% product discount

Growth opportunities

Promotions from within

Energetic store culture

Job summary

Lush North America is seeking an Assistant Manager for a 40-hour workweek in a bustling retail setting. You will lead on the shop floor, drive customer experience, and coach a team to meet sales goals while upholding our brand values and ethical practices.

Responsibilities include staff leadership, inventory coordination, and delivering a world-class customer journey in a fast-paced environment.

Qualifications

• 1–3 years managing or supervising in retail.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours including holidays, evenings and weekends.

Responsibilities

• Customer Service: exceed daily sales goals with a unique, inclusive customer experience.
• Brand education: explain our values and ethical practices to customers.
• Product knowledge: expand knowledge and provide informed recommendations.
• Sales analytics: use metrics and reports to drive profitable results.
• Lead on floor: support team and remove obstacles to reach goals.
• Talent growth: coach and develop staff through feedback.

Skills

Retail management

Customer service

Communication skills

Analytical thinking

Time management

Sales skills

Skincare knowledge

Flexible hours

Education

Retail leadership experience

Tools

Excel

Microsoft Office

Job description

Lush North America is seeking an Assistant Manager for a 40-hour workweek in a bustling retail setting. You will lead on the shop floor, drive customer experience, and coach a team to meet sales goals while upholding our brand values and ethical practices.

Responsibilities include staff leadership, inventory coordination, and delivering a world-class customer journey in a fast-paced environment.