Assistant Manager: Lead Retail Team & Growth

Lush-Cosmetic; Denver (CO); On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Store discount

Growth opportunities

Entrepreneurial work environment

Job summary

Lush North America is hiring an Assistant Manager to lead a busy Denver shop, ensuring exceptional customer service, brand integrity, and sales performance. You’ll mentor staff, manage daily operations, and promote the brand values of ethical beauty and sustainability in a dynamic retail environment.

The role emphasizes leadership, team development, and achieving store goals while upholding Lush’s inclusive culture and policies.

Qualifications

• 1–3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours including holidays, evenings and weekends.

Responsibilities

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience.
• Building the Brand: educate our customers and staff on our brand values and ethical positioning in the shop and community engagement.
• Product Passion: deepen product knowledge and make informed recommendations.
• Driving Sales: understand metrics, budgets and reports to drive profitability.
• Lead Fearlessly: support your team, remove obstacles and motivate to meet sales goals.
• Grow Talent: develop staff through coaching and feedback; support growth of the team.

Skills

Retail management

Listening & communication

Analytical thinking

Organization & time management

Customer service & sales

Skincare interest & ethics

Flexible hours

Tools

Excel

Microsoft Office

Job description

Lush North America is hiring an Assistant Manager to lead a busy Denver shop, ensuring exceptional customer service, brand integrity, and sales performance. You’ll mentor staff, manage daily operations, and promote the brand values of ethical beauty and sustainability in a dynamic retail environment.

The role emphasizes leadership, team development, and achieving store goals while upholding Lush’s inclusive culture and policies.