Retail Team Lead: Growth, Brand & Purpose

Broadway Plaza; Walnut Creek (CA); Hybrid; USD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

50% employee discount

Growth from within

Zusammenfassung

Lush North America is hiring a full-time Assistant Manager to support the Shop Manager and drive a top-notch customer experience in our Walnut Creek store. You will lead on the sales floor, coach staff, and ensure brand values are reflected in daily interactions and operations.

Responsibilities include exceeding sales goals, educating customers on ethical sourcing and product benefits, and developing the team through coaching and effective staffing. A growth-from-within culture is emphasized.

Qualifikationen

• Required: 1–3 years managing or supervising in a retail environment.
• Preferred: experience with training staff and leadership in a fast-paced retail setting.

Aufgaben

• Drive daily sales and deliver a unique, inclusive customer experience.
• Educate customers and staff on brand values and ethical practices.
• Increase product knowledge and provide informed recommendations.
• Demonstrate business acumen through budgets, metrics and reports.
• Lead the team on the shop floor, remove obstacles, and motivate for goals.
• Foster staff development, coaching, and succession planning.
• Engage with the team to align with brand values and customer relationships.
• Support staffing, scheduling, training, and performance management.

Kenntnisse

Retail management

Communication skills

Analytical thinking

Organization

Customer service

Product knowledge skincare

Flexible hours

Tools

Excel

Microsoft Office

Jobbeschreibung

Lush North America is hiring a full-time Assistant Manager to support the Shop Manager and drive a top-notch customer experience in our Walnut Creek store. You will lead on the sales floor, coach staff, and ensure brand values are reflected in daily interactions and operations.

Responsibilities include exceeding sales goals, educating customers on ethical sourcing and product benefits, and developing the team through coaching and effective staffing. A growth-from-within culture is emphasized.