Retail Team Leader: Elevate Customer Experience

Carter's Retail Inc.; Federal Way (WA); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

30% discount on brands

Education program—Advance You

Paid time off

Parental leave

Adoption assistance

Job summary

Carter's is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll lead a welcoming team, drive sales, and foster inclusive service on the sales floor. The role supports ongoing training and development and requires a minimum of 1 year in retail management.

A high school diploma or GED is expected. We offer benefits such as a 30% employee discount, PTO, holidays, parental leave, education programs, and opportunities for growth within Carter's.

Qualifications

• Requires leadership experience and ability to supervise a team.
• Excellent verbal and written communication and customer engagement skills.
• Proficiency with common office software (Outlook, Excel) and general computer literacy.

Responsibilities

• Execute workforce management to maintain a customer-focused sales floor.
• Greet and assist customers with product knowledge and services.
• Support Store Manager in hiring, training, and developing the store team.

Skills

Leadership

Customer engagement

Communication

Web navigation

Education

High school diploma or GED

Tools

Outlook

Excel

Web navigation

Job description

Carter's is seeking an Assistant Store Manager to be the first face of the brand for growing families. You’ll lead a welcoming team, drive sales, and foster inclusive service on the sales floor. The role supports ongoing training and development and requires a minimum of 1 year in retail management.

A high school diploma or GED is expected. We offer benefits such as a 30% employee discount, PTO, holidays, parental leave, education programs, and opportunities for growth within Carter's.