Retail Team Lead: Wine & Spirits + Benefits

California Fine Wine & Spirits; Sarasota (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health care plans

Paid Time Off

Discounted store discounts

401(k) & other benefits

Job summary

Total Wine & More is seeking a Supervisor to support store operations and help build a sales and service culture that delivers best-in-class service for our customers. You will report to the store management team and support team members, training, and safety compliance.

Ideal candidates will have 1–3 years of supervisory retail experience, a high school diploma, and familiarity with POS systems and inventory management software.

Qualifications

• 1–3 years of experience in a supervisory role within a retail setting.
• High school diploma or equivalent preferred.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.

Responsibilities

• Support service team, merchandising and front-end operations, drive sales and KPIs.
• Lead by example to deliver outstanding customer service and foster a welcoming store atmosphere.
• Supervise team members and support training and development.
• Ensure adherence to laws and regulations related to alcohol sales and maintain a safe store environment.
• Maintain store safety and cleanliness standards across the store.
• Perform other duties as assigned.

Education

High school diploma

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Supervisor to support store operations and help build a sales and service culture that delivers best-in-class service for our customers. You will report to the store management team and support team members, training, and safety compliance.

Ideal candidates will have 1–3 years of supervisory retail experience, a high school diploma, and familiarity with POS systems and inventory management software.