Retail Supervisor - Lead Service & Sales

Nevada Fine Wine & Spirits LLC; Denton (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off

Store discounts

Health care plans (medical, dental, 
&

401(k), HSA, FSA

Disability & life insurance

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More is seeking a Supervisor to support store operations and drive a service-oriented culture. You will help build a world-class environment for adult beverages and more, reporting to the store management team.

Responsibilities include leading service teams, coaching peers, ensuring compliance with alcohol regulations, and maintaining store safety and cleanliness. This role offers comprehensive benefits and opportunities for growth.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of experience; 1+ year in a supervisory retail role.
• Strong interpersonal skills and team-player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with POS systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Support service team, merchandising and front-end operations; drive sales and KPIs.
• Lead by example to deliver outstanding customer service and resolve issues.
• Supervise team members and support training and development.
• Ensure adherence to laws and regulations related to sale of alcohol; maintain safety and compliance.
• Maintain store safety and cleanliness standards.
• Perform other duties as assigned.

Skills

Supervisory experience

Interpersonal skills

Team player mindset

Customer issue resolution

Coaching peers

POS familiarity

Inventory management software

Flexible schedule

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More is seeking a Supervisor to support store operations and drive a service-oriented culture. You will help build a world-class environment for adult beverages and more, reporting to the store management team.

Responsibilities include leading service teams, coaching peers, ensuring compliance with alcohol regulations, and maintaining store safety and cleanliness. This role offers comprehensive benefits and opportunities for growth.