Retail Team Lead: Uncapped Commission & Growth

United Wireless; La Grange (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a full-time store leader to work closely with the Store Manager in guiding the sales team and delivering an exceptional in-store experience. You will promote customer loyalty, coach sales reps, and ensure operations run smoothly across displays and procedures.

Join a growing wireless retailer headquartered in Farmington Hills, Michigan with over 125 locations. The role offers uncapped commissions and a commitment to an inclusive culture that values teamwork and service

Qualifications

• Must be 18+ years old and authorized to work in the United States.
• 1–2 years of customer service or sales experience preferred.
• Flexibility for full-time schedule and physically able to duties.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members use store systems, tools, and communications effectively.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Leadership

Team development

Communication

Education

High school diploma

GED or equivalent

Job description

United Wireless is seeking a full-time store leader to work closely with the Store Manager in guiding the sales team and delivering an exceptional in-store experience. You will promote customer loyalty, coach sales reps, and ensure operations run smoothly across displays and procedures.

Join a growing wireless retailer headquartered in Farmington Hills, Michigan with over 125 locations. The role offers uncapped commissions and a commitment to an inclusive culture that values teamwork and service