Retail Team Lead — Tools & Hardware, Flexible Schedule

Northern Tool; West Allis (WI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health plans

401(k) plan

Daily Pay

Employee discount

Paid holidays

Job summary

Northern Tool is seeking a Retail Sales Team Lead in Wisconsin to greet and assist customers, maintain in-stock merchandise, and support store operations. You will promote the Northern Tool credit card program and service protection plans while leading a team and modeling excellent customer service.

You will mentor staff, manage merchandising, and help open/close the store. The role emphasizes a strong work ethic, teamwork, and delivering a hassle-free shopping experience.

Qualifications

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays.
• A love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 Lbs.
• Service focused mindset.

Responsibilities

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including the execution of merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (an average of 25% of time) and opening and closing the store.

Skills

Retail experience

Leadership

Mentoring

Communication

Flexibility

Tool awareness

Physical stamina

Job description

Northern Tool is seeking a Retail Sales Team Lead in Wisconsin to greet and assist customers, maintain in-stock merchandise, and support store operations. You will promote the Northern Tool credit card program and service protection plans while leading a team and modeling excellent customer service.

You will mentor staff, manage merchandising, and help open/close the store. The role emphasizes a strong work ethic, teamwork, and delivering a hassle-free shopping experience.