Retail Team Lead - Tools & Customer Champion

Northern Tool; Johnsville (MN); On-site; USD 45,847,000 - 64,472,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Daily Pay

Employee discount

Paid holidays

Job summary

Northern Tool + Equipment in Minnesota invites you to join our team as Retail Sales Team Lead. You will greet customers, assist with solutions, manage in-stock merchandise, and support store operations.

This full-time role rewards leadership, merchandising responsibilities, and a commitment to friendly, service-focused assistance. You’ll promote our credit card program, protect services, and help create a clean, organized sales floor that helps customers get in and out with the right tools.

Qualifications

• Customer service experience in a retail environment.
• Ability to lead and mentor store staff.
• Strong communication and teamwork skills.
• Ability to interpret product displays and merchandising plans.

Responsibilities

• Provide courteous, professional service to customers.
• Lead customer engagement and sales efforts while acting as a sales rep.
• Maintain a neat store, execute merchandising and stocking.
• Lead by example and take on additional responsibilities as needed.
• Support store leadership by opening/closing and floor leadership tasks.

Skills

Customer service

Leadership

Retail sales

Merchandising

Communication

Flexibility

Job description

Northern Tool + Equipment in Minnesota invites you to join our team as Retail Sales Team Lead. You will greet customers, assist with solutions, manage in-stock merchandise, and support store operations.

This full-time role rewards leadership, merchandising responsibilities, and a commitment to friendly, service-focused assistance. You’ll promote our credit card program, protect services, and help create a clean, organized sales floor that helps customers get in and out with the right tools.