Retail Team Lead: Tools & Customer Service Leader

Northern Tool + Equipment; Melbourne (FL); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible schedule

Health benefits

401(k) plan with match

Employee discount

Daily pay

Paid holidays

Incentives

Résumé du poste

Northern Tool + Equipment is seeking a Retail Sales Team Lead in Melbourne, FL, to greet customers, assist with solutions, and promote store programs. You’ll help maintain in-stock merchandise, manage floor operations, and support management with daily tasks in a fast-paced hardware environment.

The role emphasizes leadership on the sales floor, open availability, and a customer-focused approach to deliver a hassle-free shopping experience.

Qualifications

• At least 1 year of retail experience.
• Ability to lead, guide and mentor store employees.
• Flexible availability and willingness to work some weekends and holidays as needed.
• Love of tools & equipment.
• Excellent communication skills.
• Ability to lift 70 lbs.
• Service focused mindset.

Responsabilités

• Provide courteous, professional service to best serve the needs of our customers.
• Lead customer engagement and sales efforts while actively performing the role of a sales representative.
• Maintain a neat and orderly store environment including merchandising, planograms, product displays and stocking shelves.
• Lead by example, taking on additional responsibilities as needed.
• Support store leadership by serving as Floor Leader (about 25% of time) and opening and closing the store.

Description du poste

Northern Tool + Equipment is seeking a Retail Sales Team Lead in Melbourne, FL, to greet customers, assist with solutions, and promote store programs. You’ll help maintain in-stock merchandise, manage floor operations, and support management with daily tasks in a fast-paced hardware environment.

The role emphasizes leadership on the sales floor, open availability, and a customer-focused approach to deliver a hassle-free shopping experience.