Retail Team Lead - Store Ops & Coaching

1002 Columbia Brands USA, LLC.; Hershey (PA); On-site; USD 36,000 - 62,000; Full time

Benefits offered by this job

401k with company match

Medical, dental, vision insurance

Life Insurance

Disability coverage

Wellness benefits

Employee discounts

Generous time off

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to lead store operations and guide associate-level teams in an assigned area. You will supervise day-to-day tasks, ensure smooth customer experiences, and uphold store policies and standards.

Ideal candidates bring 2–5 years of supervision experience, strong communication skills, and proficiency with POS and in-store systems. The role is a full-time, on-site position with opportunities to contribute to a high-performing store culture.

Qualifications

• High school diploma or GED preferred; no specific education required.
• 2–5 years of experience in supervision or a related role.
• Experience operating POS systems and other in-store computerized systems.
• Strong communication and interpersonal skills for a store leadership team.

Responsibilities

• Oversees day-to-day work of associate staff and guides operations.
• Provides direction, coaching, and training to improve store procedures.
• Maintains store culture and collaborates on policies and standards.
• Ensures adherence to safety and customer service standards.

Skills

POS operation

in-store systems

telephone handling

communication skills

Education

High School Diploma or GED

Tools

POS system

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to lead store operations and guide associate-level teams in an assigned area. You will supervise day-to-day tasks, ensure smooth customer experiences, and uphold store policies and standards.

Ideal candidates bring 2–5 years of supervision experience, strong communication skills, and proficiency with POS and in-store systems. The role is a full-time, on-site position with opportunities to contribute to a high-performing store culture.