Retail Team Lead: Store Ops & Customer Experience

Columbia Sportswear Company; King of Prussia (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k with company match

Medical, dental, vision coverage

Employee discounts

Wellness programs

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to lead a portion of store operations, guiding associate-level staff and ensuring top-notch customer experiences. You will supervise a department, manage daily tasks, and collaborate with the store leadership team to uphold procedures and standards.

Effective communication and experience with POS systems are essential. A high school diploma or GED is preferred, with 2–5 years in a supervisory role.

Qualifications

• High School Diploma or GED preferred.
• 2–5 years of experience in a store leadership or supervisory role.
• Experience operating a Point of Sale (POS) system and in-store tech.
• Strong communication and coaching skills.

Responsibilities

• Oversee day-to-day Operations and guide associate-level staff.
• Provide direction, training, and coaching to ensure excellent customer experiences.
• supervise department profitability through effective receiving, replenishment, and processing.
• Collaborate with store leadership on policies and standards and uphold company procedures.

Skills

POS system operation

Communication

Education

High School Diploma or GED preferred

Tools

POS system

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to lead a portion of store operations, guiding associate-level staff and ensuring top-notch customer experiences. You will supervise a department, manage daily tasks, and collaborate with the store leadership team to uphold procedures and standards.

Effective communication and experience with POS systems are essential. A high school diploma or GED is preferred, with 2–5 years in a supervisory role.