Retail Team Lead & Store Operations Supervisor

The TJX Companies, Inc.; Lake Stevens (WA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

referral bonuses

Health & welfare programs

Job summary

The TJX Companies, Inc. is seeking a Key Carrier at HomeGoods in Lake Stevens, WA. This role alternates with the Coordinator duties, stepping into leadership as needed while ensuring extraordinary customer experiences.

Key Carriers must be available nights and weekends, coach Associates, and uphold store procedures and safety. Growth opportunities exist across TJX brands, with comprehensive benefits and a supportive team environment.

Qualifications

• 1 year retail experience
• 6 months leadership experience
• Superior communication and organizational skills
• Ability to coach, delegate and follow-up on multiple tasks

Responsibilities

• Creates a positive in-store customer experience
• Acts as Manager on Duty following policy
• Ensures store operations and opening/closing procedures
• Coach Associates and address customer service issues
• Promote safety and adherence to labor policies
• Support shrink reduction goals and loyalty programs
• Provide feedback and recognition to staff

Skills

Flexible schedule

Team player

Problem solving

Coaching & delegation

Multi-tasking

Communication skills

Organizational skills

Leadership experience

Retail experience

Attention to detail

Job description

The TJX Companies, Inc. is seeking a Key Carrier at HomeGoods in Lake Stevens, WA. This role alternates with the Coordinator duties, stepping into leadership as needed while ensuring extraordinary customer experiences.

Key Carriers must be available nights and weekends, coach Associates, and uphold store procedures and safety. Growth opportunities exist across TJX brands, with comprehensive benefits and a supportive team environment.