Retail Team Lead: Store Operations & Customer Care

Roses Discount Stor; Chesapeake (VA); Hybride; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Retirement Plans

Résumé du poste

Big Lots Assistant Manager position in Chesapeake, VA, supports the Store Manager in daily store operations and customer service, with responsibility for hiring, training, and directing hourly staff. The role requires maintaining store standards, safeguarding assets, and implementing company directives to drive productivity and sales.

Ideal candidates bring prior retail/management experience, strong communication skills, and the ability to work a flexible schedule including evenings, weekends,

Qualifications

• Prefer prior retail and management experience.
• Effective communication, interpersonal, and written skills.
• Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation
• Ability to work in a high energy, team environment.
• Ability to work flexible, part-time schedule to include days, evenings, weekends, and holidays.
• Retirement Plans

Responsabilités

• Assist with the hiring, training and development of store team members as delegated by the Store Manager
• Assist with all store functions and day-to-day store activities as directed by the Store Manager
• Open and close procedures in the absence of the Store Manager
• Protect and secure all company assets, including store cash
• Adhere to all policies and procedures including safety guidelines
• Maintain a professional and friendly environment with customers, subordinates, and supervisors
• Maintain all areas of the store, including stockroom and sales floor to company standards
• Direct supervisory responsibility for all hourly Team Members when Store Manager not on site
• Process all SSC Corporate directives
• Assist the Store Manager on the receipt and return of DSD merchandise
• Assist Store Manager in the management of freight flow
• Meet or exceed productivity standards
• Assist the Store Manager in ordering and stocking all merchandise needs
• Assist the Store Manager in maintaining stockroom organization
• Assist the Store Manager in ensuring that the sales floor is sales effective daily
• Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin

Connaissances

Effective communication

Interpersonal skills

Written skills

Retail experience

Management experience

Lifting up to 50lbs

Description du poste

Big Lots Assistant Manager position in Chesapeake, VA, supports the Store Manager in daily store operations and customer service, with responsibility for hiring, training, and directing hourly staff. The role requires maintaining store standards, safeguarding assets, and implementing company directives to drive productivity and sales.

Ideal candidates bring prior retail/management experience, strong communication skills, and the ability to work a flexible schedule including evenings, weekends,