Retail Team Lead & Shift Supervisor — Trainer

Palmetto Goodwill; Bluffton (SC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Palmetto Goodwill is seeking a Supervisory Retail Associate to lead the team in the manager’s absence, train staff, and ensure smooth daily operations. You will manage donations, pricing, stocking, and customer service while upholding Palmetto Goodwill’s I-CARE values. Expect standard supervisory duties and compliance with safety standards.

The role involves leading by example, coordinating with store management, and ensuring excellent donor and customer experiences in a busy retail environment.

Qualifikationen

• High School diploma or GED with one year of retail experience, or equivalent.
• Willingness to obtain forklift and CPR/First Aid certifications.

Aufgaben

• Leads retail team and store activities in the absence of/store manager.
• Provide amazing customer experiences to all internal and external customers.
• Train team members and onboard new staff; coach when needed.
• Sort, price, and stock donations for sale according to established standards.
• Accurately use the point-of-sale system for sales and handle donor transactions.
• Record donations, production of merchandise and assigned tasks.
• Maintain a clean, safe work environment and adhere to policies.

Kenntnisse

Memo interpretation

Customer communication

Basic arithmetic

Instruction following

Problem solving

POS systems

Forklift cert

First Aid cert

Data entry

Team instruction

Ausbildung

HS diploma or GED; 1 year retail experience

Jobbeschreibung

Palmetto Goodwill is seeking a Supervisory Retail Associate to lead the team in the manager’s absence, train staff, and ensure smooth daily operations. You will manage donations, pricing, stocking, and customer service while upholding Palmetto Goodwill’s I-CARE values. Expect standard supervisory duties and compliance with safety standards.

The role involves leading by example, coordinating with store management, and ensuring excellent donor and customer experiences in a busy retail environment.