Retail Team Leader: Store Operations & Customer Experience

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Longs (SC); On-site; USD 35,000 - 52,000; Full time

Job summary

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) in Longs, SC is seeking a Store Supervisor to assist the Store/Facility Manager in operating a retail store, donation processing center and warehouse tasks while delivering exceptional customer service and maintaining attractive merchandise.

The role emphasizes coaching and training of the team, safety, inventory control, and adherence to Palmetto Goodwill values, with responsibility for leading store activities in the manager's

Qualifications

• Demonstrates commitment to I-CARE values (Integrity, Collaboration, Attitude, Respect, Excellence).
• Provides amazing customer experiences to all internal and external customers.
• Trains team members and provides coaching when needed.

Responsibilities

• Assists the Store/Facility Manager in managing and operating a retail store, donation processing center and/or warehouse operations.
• Ensures team members feel respected, accepted, and included.
• Maintains a clean work environment and handles refunds and customer concerns.
• Coordinates deliveries, inventory, and merchandise presentation to support sales.
• Trains and leads Retail Team Members during onboarding and performance evaluations.
• Responds to emergencies and ensures security and safety procedures are followed.

Job description

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) in Longs, SC is seeking a Store Supervisor to assist the Store/Facility Manager in operating a retail store, donation processing center and warehouse tasks while delivering exceptional customer service and maintaining attractive merchandise.

The role emphasizes coaching and training of the team, safety, inventory control, and adherence to Palmetto Goodwill values, with responsibility for leading store activities in the manager's