Retail Shift Lead: Customer Experience & Operations

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); South Carolina; On-site; USD 38,000 - 50,000; Full time

Job summary

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) is seeking a dedicated retail operations team member to assist in managing daily store activities and donor processing. You will support the Store Manager and Assistant Manager, uphold I-CARE values, and deliver exceptional customer service in a busy retail center.

The role emphasizes teamwork, on-the-job training, donation intake, inventory organization, and cash handling as part of a larger store operations team.

Responsibilities

• Assists the Retail Store Manager and Retail Assistant Store Manager in the operation and management of a retail center.
• Demonstrates commitment to organizational values (I-CARE).
• Provides amazing customer experiences to all internal and external customers.
• Sorts, prices, and stocks donations and merchandise according to established expectations.
• Operates the point-of-sale system and assists customers with transactions.

Job description

Goodwill Industries of Lower South Carolina (Palmetto Goodwill) is seeking a dedicated retail operations team member to assist in managing daily store activities and donor processing. You will support the Store Manager and Assistant Manager, uphold I-CARE values, and deliver exceptional customer service in a busy retail center.

The role emphasizes teamwork, on-the-job training, donation intake, inventory organization, and cash handling as part of a larger store operations team.