Retail Shift Leader: Team Coach & Operations

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Myrtle Beach (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Palmetto Goodwill seeks a Retail Supervisor to assist the Store Manager and Assistant Manager in daily operations of our Myrtle Beach location. You will oversee team members, ensure excellent customer experiences, and help maintain inventory control, cash handling, and store procedures.

Responsibilities include leading staff in the absence of managers, training new hires, handling deposits, and ensuring safety and regulatory compliance while promoting our I-CARE values.

Qualifications

• Experience delivering excellent customer service in a retail environment.
• Ability to lead a team and coach staff.
• Strong cash handling and loss-prevention awareness.
• Familiarity with inventory control and POS systems.

Responsibilities

• Assist Store Manager and Assistant Store Manager with daily operations.
• Provide amazing customer experiences to customers.
• Lead team in absence of managers and train new hires.
• Maintain cleanliness and safety standards in the store.
• Process deposits and manage administrative tasks per guidelines.
• Ensure compliance with policies and procedures.

Skills

Customer service

Team leadership

Cash handling

Inventory management

Safety compliance

Tools

Point-of-sale system

Forklift certification

Job description

Palmetto Goodwill seeks a Retail Supervisor to assist the Store Manager and Assistant Manager in daily operations of our Myrtle Beach location. You will oversee team members, ensure excellent customer experiences, and help maintain inventory control, cash handling, and store procedures.

Responsibilities include leading staff in the absence of managers, training new hires, handling deposits, and ensuring safety and regulatory compliance while promoting our I-CARE values.