Retail Team Lead: Service, Cash & Loss Prevention

GOODWILL INDUSTRIES OF CENTRAL FLORIDA; Fern Park (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

GOODWILL INDUSTRIES OF CENTRAL FLORIDA is seeking a Keyholder to support store leadership in delivering exceptional customer service while handling POS transactions and donation processing. The role focuses on security of assets, accurate cash handling, and maintaining a clean, organized environment.

The Keyholder will open/close the store, assist in inventory rotation, and support training initiatives under the supervision of the Team Leader.

Qualifications

• High School graduation or GED required or preferred.
• 2 years of retail experience and 1 year of supervisory experience.
• Basic computer skills are required.

Responsibilities

• Deliver world-class customer service and supervise daily store operations.
• Open and close the store, manage POS drawers and cash handling.
• Process incoming donations and merchandise flow, maintain inventory accuracy.
• Ensure loss prevention, safety, and clean, organized store environment.
• Participate in training and development as assigned by Team Leader.

Skills

Customer service

Cash handling

Donations processing

Team supervision

Communication

Basic math

Education

High School diploma or GED

Tools

MS Word

Excel

Outlook

Job description

GOODWILL INDUSTRIES OF CENTRAL FLORIDA is seeking a Keyholder to support store leadership in delivering exceptional customer service while handling POS transactions and donation processing. The role focuses on security of assets, accurate cash handling, and maintaining a clean, organized environment.

The Keyholder will open/close the store, assist in inventory rotation, and support training initiatives under the supervision of the Team Leader.