Store Lead & Customer Experience Champion

Goodwill Manasota, Inc.; North Port (FL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Life Insurance

401K with match

Paid Time Off

Store discount

Teladoc

Life coaching

Training & development

Education assistance

Wellness program

Job summary

Goodwill Manasota, Inc. is seeking a Keyholder to help lead daily store operations, open and close, assist teammates, and promote a positive experience for customers and donors.

You will oversee registers, daily duties, reports, donation flow, inventory rotation, and merchandising standards while ensuring loss prevention, safety, and a clean, well-stocked floor. This role requires a high school diploma or GED, retail or supervisory experience, strong communication and leadership skills, and the

Qualifications

• High school diploma or GED preferred.
• Retail or supervisory experience preferred.
• Strong communication, leadership and organizational skills.
• Basic computer knowledge and attention to detail.
• Ability to lift up to 40 lbs and stand for long periods.
• Reliable transportation and flexibility to work evenings and weekends.

Responsibilities

• Deliver world-class customer service and promote a safe, positive environment.
• Open and close the store, assign registers and daily duties, and complete daily reports.
• Oversee donation flow, inventory rotation, and merchandising standards.
• Ensure compliance with loss prevention, safety, and risk management procedures.
• Maintain a clean, organized, and well-stocked sales floor.
• Support and model Goodwill’s Core Values and Guiding Principles.

Skills

Retail supervision

Leadership

Communication

Organizational skills

Basic computer skills

Attention to detail

Evenings/weekends flexibility

Lift 40 lbs

Education

High school diploma or GED

Job description

Goodwill Manasota, Inc. is seeking a Keyholder to help lead daily store operations, open and close, assist teammates, and promote a positive experience for customers and donors.

You will oversee registers, daily duties, reports, donation flow, inventory rotation, and merchandising standards while ensuring loss prevention, safety, and a clean, well-stocked floor. This role requires a high school diploma or GED, retail or supervisory experience, strong communication and leadership skills, and the