Retail Keyholder & Customer Service Lead

Goodwill Industries Of Central Florida; Fern Park (FL); Presencial; USD 25.000 - 35.000; Jornada completa

Descripción de la vacante

Goodwill Industries Of Central Florida in Fern Park, FL is seeking an Experienced Keyholder to support store operations, customer service, and merchandise processing. Under TL supervision, this non-exempt role focuses on security, cash handling, and ensuring efficient daily store activity.

The Keyholder helps open/close, assist customers, manage donations and inventory, and uphold safety and POS procedures. Prior retail and supervisory experience is preferred; HS diploma or GED required.

Formación

• High School diploma or equivalent required.
• Minimum two years in retail and one year in a supervisory role.
• Basic computer skills required.
• Experience in a business setting preferred.

Responsabilidades

• Ensures 100% world-class customer service.
• Opens and closes as required including assigning POS drawers and documenting absences.
• Handling and processing of incoming donation flow in and out.
• Ensures loss prevention and risk management policies and procedures.
• Maintains a neat, clean, organized, and safe facility.
• Assists in inventory control and rotation of apparel and hard goods.

Conocimientos

Experience in business setting

Basic computer skills

Educación

High School diploma or equivalent

Retail and supervisory experience

Herramientas

MS Word

Excel

Outlook

Descripción del empleo

Goodwill Industries Of Central Florida in Fern Park, FL is seeking an Experienced Keyholder to support store operations, customer service, and merchandise processing. Under TL supervision, this non-exempt role focuses on security, cash handling, and ensuring efficient daily store activity.

The Keyholder helps open/close, assist customers, manage donations and inventory, and uphold safety and POS procedures. Prior retail and supervisory experience is preferred; HS diploma or GED required.