Retail Team Lead — Sales, Service & Merchandising

Boot Barn; Daphne (AL); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate plus sales/in-

Merchandise discount: 50% off flagship

Paid Time Off plan

Medical, Dental, Vision and Life

401(k) with company matching

Flexible schedules

Growth opportunities

Job summary

Boot Barn Key Holders deliver an exceptional in-store experience and lead store partners. Master product knowledge, drive sales, and uphold merchandising standards while managing POS transactions. Collaborate with leadership to meet sales goals and support team development, with flexible shifts and local travel as needed.

Join Boot Barn, where community comes first, values individuality, and celebrates heritage as you empower teammates and contribute to a positive, inclusive shopping environment.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work nights, weekends and holidays.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Complete all opening and closing procedures to company standards and comply with the company's Time and Attendance policy and procedures.
• Adhere to and enforce all local, federal and state laws in addition to Company policies, procedures, and practices.
• Perform any other duties that may be assigned by management.
• Demonstrate high level of quality work, attendance and appearance.

Skills

Leadership

Communication

Time management

Organization

Customer service

POS proficiency

Tools

Point of Sale (POS)

Job description

Boot Barn Key Holders deliver an exceptional in-store experience and lead store partners. Master product knowledge, drive sales, and uphold merchandising standards while managing POS transactions. Collaborate with leadership to meet sales goals and support team development, with flexible shifts and local travel as needed.

Join Boot Barn, where community comes first, values individuality, and celebrates heritage as you empower teammates and contribute to a positive, inclusive shopping environment.