Retail Team Leader - Guest Experience & Sales

Boot Barn; Edinburg (TX); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Competitive pay with SPIFFS and sales-

Merchandise discount: 50% offExclusive

Paid Time Off plan for Boot Barn Partn

Health, Dental, Vision and Life

401(k) with match

Flexible schedules

Growth opportunities

Job summary

Boot Barn is seeking a Key Holder to engage customers, lead store partners and deliver an exceptional in-store experience. You will contribute to sales goals through product knowledge, service excellence and strong merchandising execution.

In this role you will support opening/closing procedures, maintain POS accuracy, and partner with leadership to develop the team while upholding company policies and standards. This position is full-time with potential for growth.

Qualifications

• 1 to 2 years of retail sales experience.
• Demonstrates strong leadership, communication, time management and organization skills.
• Availability to work a variety of shifts to meet business needs including nights, weekends and holidays.
• Flexibility with scheduling and willingness to work extended hours when necessary.
• Up to 10% travel to support local stores, as needed.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including UPT, ADT, add-ons and customer data capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain merchandising standards and assist in floor moves, display maintenance, merchandising, sales setup, and housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Efficiently complete all sales transactions and manage cash and media at POS.

Skills

Retail sales experience

Leadership

Communication

Time management

Organization

Shift flexibility

Travel up to 10%

Job description

Boot Barn is seeking a Key Holder to engage customers, lead store partners and deliver an exceptional in-store experience. You will contribute to sales goals through product knowledge, service excellence and strong merchandising execution.

In this role you will support opening/closing procedures, maintain POS accuracy, and partner with leadership to develop the team while upholding company policies and standards. This position is full-time with potential for growth.