Retail Team Lead — Pets & Customer Experience

Petsense; Gallatin (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Tractor Supply and Petsense by Tractor Supply in Gallatin, TN, seeks a Team Lead to assist the Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service.

The role emphasizes a safe, productive work environment, training Team Members on policies, and handling opening/closing procedures, cash handling, and live animal care. 18+ with a valid driver’s license required.

Qualifications

• Retail experience and/or pet/live animal knowledge strongly preferred.
• High school diploma or equivalent preferred, not required.
• Must be at least 18 years of age and possess a valid driver’s license.

Responsibilities

• Assist Store Manager with execution of operational, sales, and merchandising objectives and provide outstanding customer service.
• Promote safe and productive work environment and train Team Members on policies and procedures.
• Perform Opening/Closing procedures and cash handling duties.
• Manage merchandising, price changes, and plan-o-grams as directed.
• Assist customers and handle live animals including care and housing upon supervision.

Skills

Retail experience

Pet/live animal knowledge

Supervisory experience

Customer service

Driver's license

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Tractor Supply and Petsense by Tractor Supply in Gallatin, TN, seeks a Team Lead to assist the Store Manager in executing operational, sales, and merchandising objectives while delivering outstanding customer service.

The role emphasizes a safe, productive work environment, training Team Members on policies, and handling opening/closing procedures, cash handling, and live animal care. 18+ with a valid driver’s license required.