Retail Team Lead: Ops, Service & Training

Rack Room Shoes; Brunswick (GA); On-site; USD 22,000 - 30,000; Full time

Job summary

Rack Room Shoes in Brunswick, GA is seeking a Team Lead to supervise day-to-day store operations and provide leadership to staff under the direction of store management. The role ensures a safe environment and an excellent customer experience, while maintaining compliance with company policies and procedures.

Responsibilities include training staff, handling POS transactions, inventory control, merchandising, and supporting payroll and loss prevention efforts.

Qualifications

• An approved background check
• Effective verbal and written communication skills
• Managerial and organizational skills

Responsibilities

• Supervise and manage day-to-day store operations.
• Provide leadership, guidance and training to staff per Store Manager directions.
• In the absence of Store Manager/Assistant Manager, assume full store responsibility.
• Ensure safety and welfare of employees and customers.
• Create and maintain an excellent customer shopping experience.
• Handle POS transactions, sales, discounts, refunds, loyalty, and opening/closing procedures.
• Oversee inventory control, price changes, markdowns and stock integrity.
• Ensure merchandising, housekeeping and promotional materials meet company standards.
• Assist with payroll-related duties and scheduling as required.
• Support loss prevention efforts and protect company assets.

Skills

Verbal communication

Written communication

Managerial skills

Organizational skills

Job description

Rack Room Shoes in Brunswick, GA is seeking a Team Lead to supervise day-to-day store operations and provide leadership to staff under the direction of store management. The role ensures a safe environment and an excellent customer experience, while maintaining compliance with company policies and procedures.

Responsibilities include training staff, handling POS transactions, inventory control, merchandising, and supporting payroll and loss prevention efforts.