Store Team Lead: Elevate Ops & Customer Experience

Rack Room Shoes; Warner Robins (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Rack Room Shoes, located in Warner Robins, GA, is seeking a Team Lead to supervise daily store operations and provide leadership to staff. The role involves guiding customer service, training associates, and ensuring adherence to company policies and procedures.

The Team Lead helps in managing POS tasks, inventory control, merchandising, and payroll-related duties while maintaining a safe shopping environment for customers and employees. This is a full-time, on-site management position.

Qualifications

• Excellent verbal and written communication skills.
• Strong managerial and organizational abilities.
• Background check required.

Responsibilities

• Assist in supervising and managing day-to-day store operations.
• Lead customer service and training for staff.
• Oversee POS transactions, returns, loyalty, and opening/closing procedures.
• Manage inventory, pricing, and merchandising to company standards.
• Support payroll, scheduling, and time attendance compliance.
• Develop staff through training and loss prevention practices.
• Ensure safety of employees and customers.

Skills

Communication

Management

Organization

Job description

Rack Room Shoes, located in Warner Robins, GA, is seeking a Team Lead to supervise daily store operations and provide leadership to staff. The role involves guiding customer service, training associates, and ensuring adherence to company policies and procedures.

The Team Lead helps in managing POS tasks, inventory control, merchandising, and payroll-related duties while maintaining a safe shopping environment for customers and employees. This is a full-time, on-site management position.