Retail Team Lead: Merchandising, Sales & Customer Service

Bass Pro Shops; Fort Mill (SC); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Fort Mill, SC is seeking a Softline Team Leader for full-time work. You will direct department staff, ensure merchandising and pricing integrity, and drive excellent customer service. The role requires 2–4 years of retail experience and some supervisory exposure.

Responsibilities include scheduling, training, and collaborating with management to meet sales and payroll targets while upholding company standards and policies.

Qualifications

• High school diploma or equivalent required.
• 2–4 years retail sales experience.
• Supervisory experience is a plus.

Responsibilities

• Direct department associates daily.
• Maintain merchandising plan and pricing.
• Staffing, scheduling, and training.
• Deliver excellent customer service.
• Achieve sales, gross margin and payroll goals.
• Coordinate events and promotions.

Skills

Discount calculations

Read & analyze reports

Presentations

Meetings facilitation

PC Proficiency

Interpersonal skills

Education

High School Diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Bass Pro Shops in Fort Mill, SC is seeking a Softline Team Leader for full-time work. You will direct department staff, ensure merchandising and pricing integrity, and drive excellent customer service. The role requires 2–4 years of retail experience and some supervisory exposure.

Responsibilities include scheduling, training, and collaborating with management to meet sales and payroll targets while upholding company standards and policies.