Retail Team Lead & Keyholder: Elevate Customer Experience

Asics; Connecticut; On-site; USD 25,000 - 42,000; Part time

Job summary

ASICS America Corporation in Clinton, CT is seeking a Team Lead (Keyholder) to supervise store operations and guide a team on the sales floor. This part-time role emphasizes delivering exceptional customer service, maintaining merchandising standards, and supporting training under the guidance of the store leadership.

Ideal candidates bring retail experience, a positive team attitude, and the ability to work flexible hours, including holidays and weekends.

Qualifications

• Two years of retail experience; sporting or athletic industry preferred.
• Ability to stand/walk during shifts and perform height-restricted stocking tasks.
• Strong communication and customer-service orientation.

Responsibilities

• Lead the team on the sales floor to achieve sales goals and deliver strong customer service.
• Greet customers, respond to inquiries, and resolve complaints effectively.
• Assist with product retrieval, pricing, merchandising, and inventory reports.

Skills

Customer service

Team leadership

Sales floor management

Communication

Problem solving

Job description

ASICS America Corporation in Clinton, CT is seeking a Team Lead (Keyholder) to supervise store operations and guide a team on the sales floor. This part-time role emphasizes delivering exceptional customer service, maintaining merchandising standards, and supporting training under the guidance of the store leadership.

Ideal candidates bring retail experience, a positive team attitude, and the ability to work flexible hours, including holidays and weekends.