Retail Team Lead & Key Holder | Customer Focus

ASICS; Minnesota; On-site; USD 23,000 - 26,000; Full time

Job summary

ASICS America Corporation in Minnesota is seeking a Team Lead (Key Holder) for the Twin Cities area to supervise store operations in the absence of management. You will lead the team, deliver exceptional customer service, manage the sales floor, and help meet sales goals while maintaining store standards.

The role requires 2 years of retail experience (sporting or athletic industry preferred), the ability to stand and walk during shifts, and flexibility to work holidays, nights, weekends, and

Qualifications

• 2 years of retail experience; sporting or athletic industry preferred.
• Ability to stand, walk, and use basic physical effort during shifts.
• Flexibility to work holidays, nights, weekends and overtime as needed.

Responsibilities

• Assist in achieving business results through leading the team and managing the sales floor.
• Provide exceptional customer service by greeting customers and addressing inquiries or complaints.
• Ensure merchandise is priced and displayed to maximize customer experience.
• Support coaching and evaluation of employees to meet sales goals.
• Review inventory and sales records to prepare reports for management.

Skills

Retail experience

Customer service

Leadership

Job description

ASICS America Corporation in Minnesota is seeking a Team Lead (Key Holder) for the Twin Cities area to supervise store operations in the absence of management. You will lead the team, deliver exceptional customer service, manage the sales floor, and help meet sales goals while maintaining store standards.

The role requires 2 years of retail experience (sporting or athletic industry preferred), the ability to stand and walk during shifts, and flexibility to work holidays, nights, weekends, and