Retail Team Lead (Keyholder) - Drive Customer Experience

Asics; Georgia; On-site; USD 21,000 - 22,000; Part time

Job summary

ASICS America Corporation seeks a Team Lead (Keyholder) for a part-time role in Woodstock/Atlanta, GA. The position involves supervising store operations, guiding team members, and delivering a high-quality customer experience.

The pay range is $15.00–$16.00 per hour, with duties including training staff and ensuring policy adherence. Applicants should have retail experience, be able to stand/walk during shifts, and be comfortable handling stock and merchandise.

Qualifications

• 2 years of retail experience; sporting or athletic industry preferred.
• Be able to stand and walk around during scheduled hours, reaching for product using a ladder, step stool and pole.

Responsibilities

• Assist in achieving business results through leading the team, managing the sales floor and ensuring sales goals are achieved
• Provide exceptional customer service by greeting and assisting customers and responding to customer inquiries or complaints
• Be able to retrieve product from the backroom and/or top stock using provided equipment
• Monitor sales activities to ensure that customers receive satisfactory service and quality product
• Support the Head Coach with training and evaluating employees to ensure sales goals are being met
• Examine merchandise to ensure that it is correctly priced and displayed for maximum customer experience
• Oversee the work activities of sales associates, such as cleaning and organizing product with ease to improve shopping experience
• Review inventory and sales records to prepare reports for the management team
• Instruct employees on how to handle difficult and complicated sales

Skills

Customer service

Leadership

Teamwork

Sales techniques

Flexibility

Communication

Job description

ASICS America Corporation seeks a Team Lead (Keyholder) for a part-time role in Woodstock/Atlanta, GA. The position involves supervising store operations, guiding team members, and delivering a high-quality customer experience.

The pay range is $15.00–$16.00 per hour, with duties including training staff and ensuring policy adherence. Applicants should have retail experience, be able to stand/walk during shifts, and be comfortable handling stock and merchandise.