Retail Team Lead: Inspire Sales & Guest Experience

VF Corporation; Wauwatosa (WI); On-site; USD 25,000 - 33,000; Part time

Job summary

The North Face in Wisconsin seeks a part-time Supervisor to support the store leadership team, drive customer engagement, and ensure merchandising and store standards. You will coach associates, oversee daily operations, and help maximize profitability while maintaining an inclusive, high-energy team culture.

Ideal candidates have 1+ years in retail leadership, strong communication, and a hands-on approach to learning and coaching in a fast-paced environment.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong verbal and written communication skills with ability to influence across levels.
• Experience leading in a fast-paced, customer-focused retail environment.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Skills

Retail leadership

Customer engagement

Communication

Team coaching

Operations management

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software

Job description

The North Face in Wisconsin seeks a part-time Supervisor to support the store leadership team, drive customer engagement, and ensure merchandising and store standards. You will coach associates, oversee daily operations, and help maximize profitability while maintaining an inclusive, high-energy team culture.

Ideal candidates have 1+ years in retail leadership, strong communication, and a hands-on approach to learning and coaching in a fast-paced environment.