Retail Supervisor: Lead, Coach & Elevate Service

icebreaker; Commerce (CA); On-site; USD 45,000 - 60,000; Part time

Benefits offered by this job

Part-time position

VF benefits eligibility (limited)

Job summary

The North Face is seeking a Supervisor to support the store leadership team and drive exceptional customer experiences. You will coach associates, manage daily operations, and ensure product flow aligns with brand standards while supporting profitability.

Ideal candidates bring 1+ years of retail or store leadership experience, strong communication, and the ability to thrive in a fast-paced environment. This is a part-time, internship-like role with focus on customer service and teamwork.

Qualifications

• Foundational leadership experience in a retail/store setting.
• Ability to coach, motivate, and build diverse teams.
• Strong verbal and written communication with influence across levels.
• Adaptable in a fast-paced retail environment.
• Able to manage shifting priorities and meet business expectations.
• Comfort with word processing, spreadsheets, and retail software tools.
• Experience standing/moving for long periods and performing light to moderate physical tasks.

Responsibilities

• Deliver high levels of customer engagement through authentic interactions.
• Lead and coach associates to hit sales and productivity goals.
• Oversee daily store operations, opening/closing, floor coverage, and task delegation.
• Support stockroom activities: receiving, replenishment, and product flow.

Skills

Store leadership

Coaching

Customer engagement

Communication

Flexibility

Retail software tools

Physical tasks ability

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

The North Face is seeking a Supervisor to support the store leadership team and drive exceptional customer experiences. You will coach associates, manage daily operations, and ensure product flow aligns with brand standards while supporting profitability.

Ideal candidates bring 1+ years of retail or store leadership experience, strong communication, and the ability to thrive in a fast-paced environment. This is a part-time, internship-like role with focus on customer service and teamwork.