Retail Team Lead & In-Store Experience Builder

EssilorLuxottica; Libertyville (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

EssilorLuxottica is seeking a candidate to lead in-store excellence by building and training a capable team, and by translating business trends and customer feedback into effective staff development. You will focused on delivering superior customer experiences and measurable performance improvements.

The role emphasizes hands-on leadership, coaching, and ongoing performance feedback to all team members, ensuring high standards across the store.

Qualifications

• Minimum high school education or equivalent.
• 2+ years' of retail or equivalent management experience.
• Strong verbal or written communication skills.

Responsibilities

• Build effective relationships with associates, peers and supervisor to develop a high performing team.
• Analyze reporting and business trends to make strategic decisions to drive results.
• Directly supervise the business, ensuring, and maintaining high quality standards.
• Consistently assess and provide ongoing performance feedback to all levels of team members.

Skills

Retail management experience

Communication skills

Education

High school diploma or equivalent

Job description

EssilorLuxottica is seeking a candidate to lead in-store excellence by building and training a capable team, and by translating business trends and customer feedback into effective staff development. You will focused on delivering superior customer experiences and measurable performance improvements.

The role emphasizes hands-on leadership, coaching, and ongoing performance feedback to all team members, ensuring high standards across the store.