Store Manager: Lead Brand, Team Growth & Customer Experience

Lush Handmade Cosmetics; Texas; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

50% product discount

Growth from within

Entrepreneurial spirit

Fun store atmosphere

Job summary

Lush North America is seeking a Store Manager to lead a retail team, deliver exceptional customer experiences, and drive sales in a fast-paced cosmetic shop.

You will recruit and train staff, manage budgets, and uphold Lush values like fairness and sustainability while promoting growth from within.

Join a vibrant, inclusive environment with a strong discount and opportunities to advance.

Qualifications

• 3–5 years managing in a retail environment.
• Strong HR skills in hiring, scheduling, training, conflict resolution and performance management.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge of skincare, natural beauty, and ethical business.
• Ability to work flexible hours including holidays, evenings, and weekends.

Responsibilities

• Recruiting your team and building a capable management bench.
• Training and developing your management team on brand, product and service.
• Overseeing budgets and exceeding sales targets to drive KPIs.
• Creating an engaging customer and staff experience with operational excellence.
• Leading and evaluating performance and fostering growth.

Skills

People management

HR skills

Communication skills

Analytical thinking

Time management

Customer service

Retail sales

Job description

Lush North America is seeking a Store Manager to lead a retail team, deliver exceptional customer experiences, and drive sales in a fast-paced cosmetic shop.

You will recruit and train staff, manage budgets, and uphold Lush values like fairness and sustainability while promoting growth from within.

Join a vibrant, inclusive environment with a strong discount and opportunities to advance.