Retail Team Lead — Flexible Schedule & Training

Goodwill Industries Of Central Texas; Austin (TX); On-site; USD 23,000 - 26,000; Full time

Job summary

Goodwill Industries Of Central Texas is seeking a Full Time Retail Team Lead at the Lamar Oaks Store in Austin, TX. This role supports store management with daily operations, customer service, cash handling, merchandising, and inventory control.

The ideal candidate has at least 1 year of supervisory experience, strong English communication, and the ability to lift 35 pounds. A flexible schedule is required to cover opening, production, and closing hours.

Qualifications

• At least 1 year of supervisory experience.
• Ability to perform continuous walking, standing, bending, kneeling, and climbing for up to 7 hours per 8-hour shift.
• Ability to lift 35 pounds frequently.
• Work a flexible schedule in support of store opening, production and closing operations.
• Ability to effectively communicate in English with customers and GCT associates.

Responsibilities

• Assist the store manager with the overall operation of the retail store.
• Ensure compliance with all GCT policies, including reporting theft or misuse of company property or other illegal activities.
• Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
• Supervise and train retail sales associates.
• Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.

Skills

Supervisory experience

Customer service

English communication

Job description

Goodwill Industries Of Central Texas is seeking a Full Time Retail Team Lead at the Lamar Oaks Store in Austin, TX. This role supports store management with daily operations, customer service, cash handling, merchandising, and inventory control.

The ideal candidate has at least 1 year of supervisory experience, strong English communication, and the ability to lift 35 pounds. A flexible schedule is required to cover opening, production, and closing hours.